Further, we unfortunately cannot allow clients to hire or become directly involved with a vendor on a managed property as it always results in miscommunication or other issues since they are hearing two voices overseeing a job rather than one.Īmong our many responsibilities in property maintenance is to properly vet vendors that are tasked to work at your property on your behalf. While home warranties have their own requirements for vendors, we do not allow owners, tenants, or anyone else to permit unvetted vendors to visit or work at a property we manage. With home warranties it is quite challenging to manage their vendors as discussed in our post linked above.
By that we simply mean vendors that we have not vetted, and have no relationship with. The discussion about Home Warranties also raises another matter, which is third-party vendors. Here is a link to our blog post from early 2021 about home warranties, and a link to a Washington Post article about them as well. Ultimately, we strongly recommend all clients to decline home warranty contracts on any property you own. The home warranty contracts dictate that the work has to go through their vendors, but if they don’t have any vendors available then it gets messy very quickly. This is a very costly consequence of trying to save a little money on a repair when the turnover is a much larger hit on the financial viability of a rental property.Ī lot of these home warranty repairs end up going through our trusted vendors and the home warranty gets away with doing nothing or a long fight to get reimbursement from the home warranty begins with no guarantee it will be successful. It leaves tenants unhappy because the delays home warranties cause has increased exponentially, which leads to an increased possibility of a tenant not renewing their lease. This is causing serious issues with repairs across the board. The vendors refuse to participate in this scheme because it is very time-consuming, the vendors are flush with work considering the time of year and general condition of the local market, the home warranty companies have fixed pricing that may be well under market and they are working through labor/materials issues that increase the likelihood of a large disparity between retail cost and home warranty reimbursement. When we call to make a claim they tell us they have no vendors available, and then ask us to use our vendors to go through their warranty process for repairs that should be covered. Recently we’ve seen these companies being unable to provide AC vendors among other trades. The vendors that are available to take various types of work are opting out of working with Home Warranties for several reasons, and it is severely impacting anyone who has one of these contracts. The labor and material shortages have had a profound impact on the Home Warranty industry in Austin, and likely other markets as well. Here is a recent article in the context of home builders being unable to complete projects.
This is making maintenance extremely difficult in some situations and is ultimately costing our clients more as you likely already know. Many people throughout all labor demographics are having a hard time affording Austin’s high prices, which results in them moving to the outskirts, nearby cities, or leaving the region altogether. On top of the supply chain issues, labor shortages in Austin are exacerbating the availability of maintenance and other services due to the steep incline of housing prices. We have moved offices! Our new address is:ĭetails of the new location can be found here.
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